Support
Trouble with a bill upload, a comparison that looks wrong, or anything about your account.
support@switchbuddy.com.au
Contact
Talk to a person.
There’s no call centre and no ticket queue. Email reaches the people who build it.
Privacy
Access to your information, correction requests, or a complaint about how it’s been handled.
privacy@switchbuddy.com.auBusiness energy
Running several sites, or managing bills for clients? Tell us what you need.
Get in touchPostal
Switchbuddy Pty Ltd
12 Parkfield Dr
Wodonga VIC 3690
Australia
ABN 43 694 581 989
Complaints
If something has gone wrong, email privacy@switchbuddy.com.au for anything about your personal information, or support@switchbuddy.com.au for everything else.
We aim to acknowledge a privacy complaint within 5 business days and respond within 30 days. If you’re not satisfied with our response you can escalate to the Office of the Australian Information Commissioner.